Contact Us

We can help with product dimensions, order updates, delivery questions, returns and exchanges.

Email
support@ordelvyn.com

Telephone
+1 681 253 7490

Customer service hours
Monday–Friday, 09:00–17:00, UK local time.

We follow GMT in winter and BST in summer. Closed on weekends and UK public holidays.

Include your order number, the email used at checkout and a brief description of your question where relevant. Please do not send card security codes, passwords or other unnecessary sensitive information.

For returns or exchanges, email us so we can provide prepaid postage and the appropriate return instructions.

For a statutory cancellation, a clear statement that you wish to cancel is sufficient. A special form is not required.

Business correspondence

LUMIVANE TECHNOLOGIES LLC
1910 Baxter Ave
Louisville, KY 40204
United States

This is our business correspondence address, not a UK retail shop. Follow the return label or instructions we provide when sending goods back.